Shipping policy

KitNation Shipping Policy

We want your order to arrive safely and quickly. Please read our shipping guidelines carefully.

1. Shipping Fees and Coverage

  • A flat delivery fee of $5 applies to all orders within Lebanon, regardless of location.

  • Delivery is handled by our trusted local courier.

2. Delivery Process

  • The driver will contact you before arrival to confirm the delivery details.

  • Orders must be paid in full before opening the package. Bags are sealed for your protection.

3. Delivery Timeline

  • Local delivery typically takes 2–4 working days after the order has arrived in Lebanon and has become ready for delivery.

4. Safety and Responsibility

  • The contents of each package are sealed and protected until delivered to you.

  • KitNation and our delivery partners are not responsible for damages caused after delivery is completed.

5. Missing or Damaged Items

  • If any item is missing or damaged upon delivery, please contact us immediately at info@kitnation.store or +961 76 947 362

6. Contact

  • For any questions about your order or delivery, you can reach us via email at info@kitnation.store or through whatsapp +961 76 947 362