Refund policy
Return and Exchange Policy
At KitNation, we don’t offer refunds, but we’re happy to help with exchanges under certain conditions.
Exchanges:
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We can exchange items that are in stock if there’s been a mistake on our side, like the wrong jersey, wrong custom printing, wrong size, wrong version, or a defective item.
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Exchanges are not possible for sizing mistakes, so we recommend contacting us so we can recommend the size that fits you best.
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Some items, like shin pads, neck covers, and gloves, cannot be exchanged.
Cancellations:
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You can cancel your standard order within 48 hours of placing it.
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Custom jerseys or custom printings cannot be cancelled or exchanged.
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Cancellation of a custom order after 48 hours may prevent future custom orders.
Condition Requirements:
- All items must be returned in their original packaging with tags intact.
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If exchanging for a lower-priced item, no refund for the difference will be given.
How to Exchange:
- Simply reach out to us with the details of the issue, and we’ll guide you through the exchange process. We want to make it easy for you!